Terms of Service

Effective Date: July 16, 2026  |  Last Updated: July 16, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding contract between you ("User," "Customer," "you," or "your") and Pequod's Pizza ("Company," "we," "us," or "our"), the operator of the website located at pequodscafe.click (the "Site"). By accessing, browsing, or using this Site — whether as a registered user, guest, or otherwise — you expressly agree to comply with and be legally bound by these Terms, our Privacy Policy, and any additional guidelines, policies, or rules that may be posted on the Site from time to time, all of which are incorporated herein by reference.

Your use of this Site constitutes your unconditional acceptance of these Terms. If you are accessing this Site on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" and "your" shall refer to such entity. If you do not have such authority, or if you do not agree with these Terms, you must not access or use this Site.

We reserve the right to update, amend, or modify these Terms at any time without prior notice beyond posting the revised Terms on the Site with an updated effective date. Your continued use of the Site following any such changes shall constitute your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.

These Terms apply to all users of the Site, including without limitation, users who are browsers, customers, vendors, content contributors, and any other users who access or use any portion of the Site or its services.

2. Description of Services

Pequod's Pizza operates as a food service business dedicated to providing customers with exceptional dining experiences, including but not limited to:

• Dine-In Services: On-premises dining at our restaurant location(s), subject to availability, hours of operation, and applicable capacity restrictions.
• Takeout and Carryout Orders: Online and phone-based ordering for in-store pickup. Order availability is subject to our operating hours and product availability.
• Delivery Services: Food delivery services within designated delivery zones, which may be fulfilled directly by Pequod's Pizza or through third-party delivery platforms. Delivery fees, minimum order requirements, and estimated delivery times may vary.
• Online Ordering Platform: A digital interface through the Site that allows customers to browse our menu, place orders, make payments, and track order status.
• Catering Services: Large-format food service for events, parties, corporate gatherings, and other special occasions, subject to advance booking, minimum order quantities, and availability.
• Gift Cards and Promotions: The purchase and redemption of gift cards, promotional vouchers, and loyalty program benefits, each subject to their own specific terms and conditions.
• Informational Content: Menu information, nutritional details (where provided), restaurant news, hours, events, and other content intended to inform and assist our customers.

We reserve the right, at our sole discretion, to modify, suspend, discontinue, or restrict any service or feature offered through the Site at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation of services.

All food products are subject to availability. Prices, menu items, ingredients, and product descriptions are subject to change without notice. Images displayed on the Site are for illustrative purposes only and may not precisely represent the actual product served.

3. Eligibility and User Obligations

3.1 Eligibility

To use this Site and our services, you must be at least thirteen (13) years of age. If you are under the age of eighteen (18), you may only use this Site with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using this Site, you represent and warrant that you meet all eligibility requirements and that all information you provide is accurate, current, and complete.

3.2 Account Registration

Certain features of the Site may require you to register for an account. When creating an account, you agree to provide accurate, truthful, and complete information and to promptly update such information as necessary. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you suspect any unauthorized use of your account. We are not liable for any losses resulting from unauthorized use of your account due to your failure to maintain the security of your credentials.

3.3 User Obligations

As a condition of your use of this Site, you agree to:

• Use the Site only for lawful purposes and in accordance with these Terms;
• Provide accurate and complete information when placing orders or registering;
• Pay all charges incurred in connection with your use of the services at the prices in effect at the time such charges are incurred;
• Comply with all applicable local, state, federal, and international laws and regulations;
• Respect the intellectual property rights of Pequod's Pizza and all third parties;
• Maintain the security and confidentiality of your login credentials.

4. Prohibited Activities

You agree that you will not, under any circumstances, engage in any of the following prohibited activities when using this Site or our services:

• Unlawful Use: Using the Site for any purpose that is illegal, fraudulent, or unauthorized under applicable federal, state, or local laws of the United States;
• Harmful Conduct: Uploading, transmitting, or distributing any content that is defamatory, obscene, abusive, threatening, harassing, hateful, or racially or ethnically offensive;
• Fraudulent Orders: Placing false or fraudulent orders, using stolen or unauthorized payment methods, or engaging in chargebacks in bad faith;
• System Interference: Attempting to interfere with, disrupt, or gain unauthorized access to the Site's servers, networks, databases, or security systems;
• Malware Distribution: Transmitting any viruses, malware, spyware, or other harmful or destructive code through the Site;
• Scraping and Data Mining: Using automated tools, bots, scrapers, or similar technologies to extract data from the Site without our express written consent;
• Impersonation: Impersonating any person or entity, including any employee or representative of Pequod's Pizza;
• Spam: Sending unsolicited commercial communications or spam through any feature of the Site;
• Reverse Engineering: Attempting to decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code of any software used in connection with the Site;
• Commercial Exploitation: Using the Site or its content for any commercial purpose without our prior written consent, including reselling our services or content;
• Circumvention: Attempting to bypass, circumvent, or disable any security feature, digital rights management tool, or access control mechanism on the Site;
• Intellectual Property Infringement: Copying, reproducing, distributing, or creating derivative works based on the Site's content without authorization.

Violation of any of these prohibitions may result in immediate termination of your access to the Site, cancellation of pending orders, and may expose you to civil and/or criminal liability. We reserve the right to cooperate with law enforcement authorities in investigating any suspected illegal activity.

5. Intellectual Property Rights

The Site and all of its content, including but not limited to text, graphics, logos, icons, photographs, images, audio clips, digital downloads, data compilations, software, and the overall design and compilation of the Site (collectively, "Content"), are the exclusive property of Pequod's Pizza or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The Pequod's Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Pequod's Pizza or its affiliates or licensors. You may not use such marks without the prior written permission of Pequod's Pizza. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Site solely for your personal, non-commercial use in connection with obtaining our food and restaurant services. This license does not include any right to:

• Resell or commercially exploit the Site or its Content;
• Collect and use any product listings, descriptions, or prices;
• Make any derivative use of the Site or its Content;
• Download or copy account information for the benefit of another merchant or business;
• Use data mining, robots, or similar data gathering and extraction tools.

Any unauthorized use terminates the limited license granted by Pequod's Pizza. All rights not expressly granted in these Terms are reserved by Pequod's Pizza.

If you believe that any content on the Site infringes upon your copyright, please contact us at [email protected] with a detailed description of the claimed infringement in accordance with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

6. Ordering, Payment, and Pricing

6.1 Order Placement and Acceptance

When you place an order through the Site, you are making an offer to purchase the selected items at the stated price. All orders are subject to acceptance by Pequod's Pizza. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, suspected fraud, or inability to process payment. If your order is cancelled after payment has been processed, we will issue a full refund to your original payment method.

Order confirmation does not guarantee fulfillment. In the event that an item you have ordered becomes unavailable after your order is placed, we will contact you to offer a substitute item or a partial refund.

6.2 Pricing and Taxes

All prices listed on the Site are in United States Dollars (USD) and are subject to change without notice. Applicable federal, state, and local sales taxes will be calculated and added to your order total at checkout. You are responsible for all applicable taxes, fees, and charges associated with your purchase. We reserve the right to correct any pricing errors, even after an order has been placed.

6.3 Payment Methods

We accept various payment methods as indicated on the Site at the time of checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order, including applicable taxes and fees. Payment information is transmitted using industry-standard encryption and is handled in accordance with our Privacy Policy.

6.4 Refunds and Cancellations

Once an order has been confirmed and preparation has begun, cancellations may not be possible. Refund eligibility is determined on a case-by-case basis. If you have a complaint or concern about your order, please contact us promptly at [email protected]. We are committed to customer satisfaction and will make reasonable efforts to resolve any legitimate concerns.

6.5 Gift Cards

Gift cards are subject to their own terms and conditions. Gift cards are non-refundable and cannot be redeemed for cash except where required by law. Lost or stolen gift cards will not be replaced.

7. Disclaimers and "As-Is" Basis

Nutritional and allergen information provided on the Site is based on standard recipes and may vary based on portion size, preparation methods, ingredient substitutions, or cross-contact during preparation. Customers with food allergies, dietary restrictions, or specific medical conditions should consult directly with our staff before placing an order. We cannot guarantee that our kitchen environments are free from all allergens. Pequod's Pizza shall not be liable for any allergic reactions or dietary concerns arising from consumption of our products.

The Site may contain links to third-party websites or services. These links are provided for convenience only and do not constitute an endorsement. We have no control over the content or practices of third-party sites and accept no responsibility for them.

8. Limitation of Liability

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; accordingly, the above limitation may not apply to you. Nothing in these Terms shall limit or exclude liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pequod's Pizza and its officers, directors, employees, contractors, agents, licensors, service providers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation;
• Your use of the Site or any services obtained through the Site;
• Your User Content (as applicable), including any claim that your User Content infringes upon, misappropriates, or violates the intellectual property, privacy, or other rights of any person or entity;
• Your breach of any representation, warranty, or obligation set forth in these Terms;
• Any misuse of your account or account credentials;
• Any fraudulent, deceptive, or illegal activity by you in connection with your use of the Site.

Pequod's Pizza reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with such defense. You shall not settle any indemnified claim without our prior written consent. This indemnification obligation will survive the termination of these Terms and your use of the Site.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to these Terms, their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pequod's Pizza's primary place of business is located, without regard to its conflict of law provisions.

Subject to the Dispute Resolution section below, you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States, and you consent to personal jurisdiction in such courts and waive any objection to the laying of venue in such courts. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Compliance with consumer protection requirements is taken seriously. Our practices are designed to comply with all applicable federal laws administered and enforced by the Federal Trade Commission ("FTC"), including the FTC Act (15 U.S.C. § 41 et seq.), which prohibits unfair or deceptive acts or practices in commerce. Users in California further acknowledge their rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which are addressed in our Privacy Policy.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Pequod's Pizza at [email protected] to attempt to resolve any dispute informally. We will use good faith efforts to resolve any dispute within thirty (30) calendar days of receiving notice of your concern. During this thirty-day informal resolution period, any applicable statutes of limitations shall be tolled.

11.2 Binding Arbitration

If the parties are unable to resolve a dispute informally within the thirty (30) day period, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration administered by a recognized arbitration organization, such as the American Arbitration Association (AAA), under its applicable commercial or consumer arbitration rules, before a single arbitrator.

Judgment on the Award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding on both parties. The parties agree that any arbitration shall be conducted on an individual basis and not in a class, consolidated, or representative action.

11.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND PEQUOD'S PIZZA EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. This class action waiver is an essential element of this arbitration agreement and cannot be severed from the agreement to arbitrate.

11.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent or enjoin actual or threatened misappropriation, infringement, or violation of intellectual property rights pending the outcome of arbitration. Nothing in this section shall limit either party's right to seek provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

11.5 Time Limitation on Claims

YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SITE MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, OR SUCH CLAIM SHALL BE FOREVER BARRED, NOTWITHSTANDING ANY STATUTE OF LIMITATIONS TO THE CONTRARY.

12. Term and Termination

These Terms shall remain in full force and effect while you use the Site or our services. We reserve the right, at our sole discretion and without notice or liability, to:

• Terminate or suspend your account and access to the Site for any reason, including if we believe you have violated or acted inconsistently with these Terms;
• Remove or refuse to post any content submitted by you;
• Discontinue any service or feature of the Site;
• Take any other action we deem necessary in our sole judgment.

You may terminate your account at any time by contacting us at [email protected] or by following any account deactivation procedures available on the Site.

Upon termination of your account or access, your right to use the Site will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, the sections on intellectual property rights, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

We reserve the right to retain certain information as required by applicable law or as necessary for legitimate business purposes, such as fraud prevention, even after account termination.

13. Changes to Terms

We reserve the right to revise, update, or modify these Terms of Service at any time and for any reason, in our sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page. In certain circumstances, we may provide additional notice of material changes, such as sending an email notification to the address associated with your account or displaying a prominent notice on the Site.

Your continued access to or use of the Site after any such modifications have been posted constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Site and, if applicable, close your account.

We encourage you to review these Terms regularly to stay informed about our practices and your rights and obligations. We will not be liable for any failure on your part to check for changes to these Terms.

14. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be illegal, invalid, unenforceable, or void under applicable law, the remaining provisions of these Terms shall not be affected or impaired thereby and shall remain in full force and effect to the greatest extent permitted by law. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the intent of the parties as expressed in the original provision shall be preserved to the fullest extent possible.

The failure of Pequod's Pizza to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any provision of these Terms shall only be effective if made in writing and signed by an authorized representative of Pequod's Pizza. No waiver of any breach or default shall be deemed a waiver of any subsequent breach or default of the same or similar nature.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or terms published by Pequod's Pizza on the Site, constitute the entire agreement between you and Pequod's Pizza with respect to your use of the Site and supersede all prior and contemporaneous agreements, representations, warranties, and understandings between you and Pequod's Pizza with respect to the subject matter hereof.

You agree that no joint venture, partnership, employment, franchise, or agency relationship exists between you and Pequod's Pizza as a result of these Terms or your use of the Site. These Terms shall not be construed against either party by reason of the drafting or authorship thereof.

16. Force Majeure

Pequod's Pizza shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, labor disputes, supply chain disruptions, power outages, internet or telecommunications failures, civil unrest, war, or terrorism. In such events, our obligations will be suspended for the duration of the force majeure event, and we will use reasonable efforts to resume normal operations as soon as practicable.

17. Third-Party Services and Links

The Site may integrate with or contain links to third-party websites, platforms, or services, including but not limited to third-party food delivery platforms, payment processors, and social media platforms. These third-party services are governed by their own terms of service and privacy policies, and Pequod's Pizza is not responsible for their content, practices, or policies. Your use of third-party services is entirely at your own risk. We encourage you to review the terms and privacy policies of any third-party services you access through our Site.

In particular, orders placed or fulfilled through third-party delivery platforms (such as third-party apps or websites) are subject to those platforms' terms and conditions in addition to ours. Pequod's Pizza assumes no responsibility for the actions or omissions of third-party delivery providers.

18. Children's Privacy

This Site is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. §§ 6501–6506. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to remove such information from our systems.

19. Accessibility

Pequod's Pizza is committed to ensuring that our Site is accessible to all users, including individuals with disabilities. We strive to comply with applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG). If you experience any difficulty accessing any content on the Site, please contact us at [email protected], and we will make reasonable efforts to accommodate your needs.

20. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a violation or contact us for any reason related to your use of the Site or our services, please contact us using the information below:

These Terms of Service were last updated on July 16, 2026. © 2026 Pequod's Pizza. All rights reserved. Unauthorized reproduction or distribution of these Terms is strictly prohibited.